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Contact Us
Need assistance with something? We’re here to help! Please use this contact form to submit your questions or feedback, and we will reply as quickly as we can. Or, you may reach out to our customer service team by phone at 866-247-0156 if you require immediate assistance during our normal business hours.
Crossroads Family of Companies
Crossroads Candles | Blossom Bucket | Cooper's Mill | Crossroads Home
Corporate Office
115 Crossroads Boulevard
Bucyrus, Ohio 44820
Phone: 866-247-0156
Fax: 419-562-3937
Business Hours
Monday-Friday, 8:00 a.m. to 4:30 p.m. Eastern
For general information relating to our Shipping & Return policies, please review this page:
https://crossroadscandles.com/shipping-returns
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Canadian Customers
PLEASE NOTE:
We do not ship directly to Canada at this time.
Please contact our Canadian distributor, Dublin Design, for all of your shopping and customer service needs.
Visit Canadian Retail Website
Visit Canadian Wholesale Website
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Product Question
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Purchase Information
Please tell us more about your recent purchase, if applicable.
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Amazon Customers
PLEASE NOTE:
We do not sell our candles on Amazon.
However, many of our retailers do. We do not handle any packaging or shipping for these retailers either. Please contact Amazon directly if you have customer service needs or concerns regarding your Amazon purchase.
Visit Amazon Customer Service & Support Page
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If your inquiry is related to a damage claim or a quality concern, please upload photos of the product and of the UPC bottom label.
Photos are required for damage claims.
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